Forum Discussion

pbasker's avatar
pbasker
Copper Contributor
Oct 01, 2020

Cannot access work data on Android DeviceIts Keep saying PIN doesnt meet requirements.

Cannot access work data on Android Device _ Its Keep saying PIN doesnt meet requirements.
But Same Pin was working few days before.

 

Device - Samsung S10


Steps we have tried:
* Tried Setting up New pin
* Tried Enabling Fingerprint and password option, but didn't worked.

* We have tried with different possible strong pin, Still same issue.
* Also we have completely removed the work profile from the device .

* Restarted the device and started fresh enrollment still same behavior .

* For the same user id its works in Iphone device without any issue. 

Attached the error screen shot.

 

if someone knowns resolution/ suggestions , please share .

  • Moe_Kinani's avatar
    Moe_Kinani
    Bronze Contributor

    pbasker 

     

    Had similar issue before, I was able to work around it by removing the user from Intune policy - then user was able to access without error - Left it unassigned for two days and re-applied the policy again.

     

    Moe

     

     

    • pbasker's avatar
      pbasker
      Copper Contributor

      Moe_Kinani Thanks for your feedback. Could please let me know from which Intune policy you have given exclusion in detail. So that I can apply and give a try.

       

      Thanks in advance!

      • Moe_Kinani's avatar
        Moe_Kinani
        Bronze Contributor
        In my case, I had Android Work Profile restriction Policy that assigned to group of users with Android, I removed the user from the group - having him loose without policy for Couple days and re-apply the policy.

        Hope this helps!
        Moe

Resources