Forum Discussion
Mondas
Jun 11, 2021Iron Contributor
Built-in device compliance policy active is not compliant
Hi,
Been having a major issue with a device which is now coming up as non-compliant. Under Built-in device compliance policy 'Is active' it comes up as 'not compliant' yet i did a sync from the device and the last check-in date is today. Anyone know how to get the device compliant again?
I think the 30 days default setting ran out today but after synchronising it hasn't come back to compliant. Do I need to wait a day or something? Any ideas?
- Did you tried a sync form the account settings page ? Maybe trying to check compliance from the company app portal from the device?
- MondasIron Contributorthanks, tried those. Will give is another go on Monday when the user is back. Lets hope...
- Please let me know what happened.... really curious if it's solved over time
- 0x000CCopper Contributor
I have had some success fixing this by installing the Company Portal app - still trying to assess if it works in all cases but this is a good tip to try.
- Hi please share the results if possible... I am (still) writing a blog about this topic (built in compliance)