Forum Discussion
Azure Join Failing at Device Setup
I build 2 VM's, Windows 10 and Windows 11. Both install fine from Intune. The laptop fails at Device Setup. IME log shows:
[Location Service] Failed to Get Endpoint From LocationServiceServiceAddressesController with url https://manage.microsoft.com/RestUserAuthLocationService/RestUserAuthLocationService/Certificate/ServiceAddresses, thumbprint BCAD588F2610428A48540BC92C94F50DE008C6AF,True, WebException status NameResolutionFailure message The remote name could not be resolved: 'manage.microsoft.com' full System.Net.WebException: The remote name could not be resolved: 'manage.microsoft.com'
at System.Net.HttpWebRequest.GetResponse()
at Microsoft.Management.Services.IntuneWindowsAgent.AgentCommon.DiscoveryService.GetEndpointFromLocationServiceServiceAddressesController(X509Certificate2 deviceCertificate, Guid deviceId)
Call configures and profiles are the same as the VM's.
Any suggestions?
- I just have to understand it correctly.
You have one VM working, and the other one isn't working, it gives you the above error? 🙂- Both VM's are working. It is just the physical Laptop that is erroring out during Device Setup.
- Is there anything different from the networks?
As Rudy says, it sounds a little bit like some issues with reaching the records for automatic enrollment.
Hi... 1. How did you enrolled those devices in the first place? I assume not with Windows Autopilot? As both install fine from Intune is a bit a weird way to describe the enrollment :).
Lookign at the error... i assume your DNS records are configured for the automatic enrollment and you could ping them? I assume your user is licensed to Intune ?
What did you already tried to troubleshoot- Hello Rudy, when the system boot up, I press Shift-f10 and install the Get-WindowsAutopilotInfo with the -Online to push the Hash to Intune. I can ping the DC and the user is licensed with an E5 license.
