Forum Discussion
Autopilot White glove failure on LENOVO
I want to share with you a problem i'm faced With white glove mode on Lenovo
The Autopilot whith Hybride or a full Azure is working fine on LENOVO
BUT when i use the white glove not working with a red screen and shows :
" we couldn't found an autopilot profile.please check that your device has an autopilot profile assigned "
-I Checked the TPM and its 2.0
-The device is assigned on autopilot profile
-The White glove option is on on autopilot profile
Does anyone faced this problem before ?
Rudy_Ooms_MVP Finally it works ! and as i said the get ready for attestation is False
the trick was i plug the ethernet cable just after pushing 5 times the windows's buton
Then i had the windows with all information of my organization, autopilot profile....
10 Replies
- Hi,
White glove also needs tpm attestation.. just like with autopilot self deploying. Could you check it out?
https://call4cloud.nl/2020/12/the-red-screen-before-christmas/Rudy_Ooms_MVP Thank you for your support
For information my laptop is lenovo T14S ( os version 20H2 )
I have checked this too but is not working too ( red screen )
So you can confirm the TPM supports attestation?
And you could confirm for 100% When you are looking at Devices --> Enroll devices --> Devices. The Lenovo shows up and has a profile assigned like shown belowAnd what does the log show?
“Microsoft-Windows-ModernDeployment-Diagnostics-Provider/Autopilot"
