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Copper Contributor

May 19, 2021

Solved

Autopilot White glove failure on LENOVO

I want to share with you a problem i'm faced With white glove mode on Lenovo The Autopilot whith Hybride or a full Azure is working fine on LENOVO BUT when i use the white glove not working with a ...

djo485
May 25, 2021
Rudy_Ooms_MVP Finally it works ! and as i said the get ready for attestation is False

the trick was i plug the ethernet cable just after pushing 5 times the windows's buton
Then i had the windows with all information of my organization, autopilot profile....

MVP

May 19, 2021

Hi,

White glove also needs tpm attestation.. just like with autopilot self deploying. Could you check it out?

https://call4cloud.nl/2020/12/the-red-screen-before-christmas/

djo485
Copper Contributor
May 19, 2021
Rudy_Ooms_MVP Thank you for your support
For information my laptop is lenovo T14S ( os version 20H2 )

I have checked this too but is not working too ( red screen )
- Rudy_Ooms_MVP
  MVP
  May 19, 2021
  So you can confirm the TPM supports attestation?
  And you could confirm for 100% When you are looking at Devices --> Enroll devices --> Devices. The Lenovo shows up and has a profile assigned like shown below
  
  And what does the log show?
  “Microsoft-Windows-ModernDeployment-Diagnostics-Provider/Autopilot"
  - djo485
    Copper Contributor
    May 19, 2021
    Rudy_Ooms_MVP Yes i confirm
    
    So you can confirm the TPM supports attestation? ==> I don't know but it was woking in 2 pc the some model in just one week ago
    
    “Microsoft-Windows-ModernDeployment-Diagnostics-Provider/Autopilot" => its shows :
    
    "Pilote Automatique" its means "automatic pilote"
    Details : "Strategic of automatic pilot [ZtdRgistrationId] : not found "
    
    and when i go to “Microsoft-Windows-ModernDeployment-Diagnostics-Provider/MANAGEMENT SERVICE" => its shows:

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