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Flo-KKIT's avatar
Flo-KKIT
Copper Contributor
Mar 29, 2023

Autopilot requires three logins

Hi all,

 

during the project phase for setting up our AutoPilot process, I noticed that Autopilot requires three (!)logins.

 

  1. The first one at the welcome screen
  2. The second at the local login
  3. The third when connecting to the Azure AD

 

We expect our users to log in, walk away, and come back a few minutes later to find their computers ready to use. After all, that's supposed to be the big advantage and point of AutoPilot.

 

Now it looks like they have to log in again when they come back to complete the account setup. Are these steps intentional or is there a configuration anomaly in my setup as this causes additional difficulty for the user.

 

Is there a way to resolve this issue?

  • rahuljindal-MVP's avatar
    rahuljindal-MVP
    Bronze Contributor
    Which OS version is in use? There are 2 logins needed for sure for token issuance. 1 at the beginning and the other after device setup is complete. Is the device restarting during this phase by any chance?
    • Flo-KKIT's avatar
      Flo-KKIT
      Copper Contributor
      The system runs the latest Windows 11 Pro version. However, I must mention that the process includes a hybrid join.

      This may be, but I did not notice it exactly now.
      • rahuljindal-MVP's avatar
        rahuljindal-MVP
        Bronze Contributor
        aah yes, the great HAADJ. I naturally assumed you were using AAD as I personally stay away from HAADJ and AP. The 3 user sign-ins are unavoidable as far as I know. At best you can disable the user setup stage in the ESP to speed things along.

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