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UpNorthIntune
May 02, 2024Iron Contributor
Autopilot Device Not Showing in Intune Admin Console
Hello all,
Just in the early stages of testing Autopilot with a single laptop.
I have done the following:-
- Enrolment profile created
- Device hashid imported
- Dynamic group created
- Config profile created
- Scope tag created
- Enrolment status page created
- O365 app deployed
All the above married up with the correct group and scope.
I have reset the test laptop. On reboot I get the custom welcome screen and enter my company credentials.
Laptop goes through the build process and looks as expected. (only a simple environment configured)
Lets me login , O365 app installed, device name correct etc
The device is showing up in Azure AD but not in Intune, not in devices or under the config profile etc
I started the process when I was in the office and connected to the Ethernet, but as time ticked on to home time and the laptop was performing Windows updates, I powered the laptop off and took it home to continue. Will taking the device off the LAN have caused this issue? Or have I missed a simple step?
Any advice is appreciated.
Have a good one.
5 Replies
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- rahuljindal-MVPBronze ContributorLooks like a case of device not calling home in a timely manner. It could be a case of impaired connectivity or a one of. Can you check the sync settings on the device? You can also look at device management diagnostic event log.
- UpNorthIntuneIron ContributorThanks for the quick reply.
Have connected the laptop back to the LAN this morning an hit sync.. all looks ok.
The device management diagnostic event log , is that accessed via troubleshooting and support within Intune?- rahuljindal-MVPBronze Contributor