Forum Discussion

Brass Contributor

May 19, 2022

Autopilot Device in AAD, manageable, getting apps/config, MDM is set to Intune... but MIA in Intune

Hi all, I've been testing Autopilot Self-Deployment mode extensively for the last few months testing various scenarios and iterating several times daily on Autopilot builds. Every once and a while, I...

mobile device management (mdm)

MVP

May 20, 2022

Mmm looking at the screenshots... the device is indeed mdm enrolled. (last sync successful and the Managed by page and even compliant 🙂 )

-How is the naming prefix configured?
-Assuming the time is correctly configured on the device
-How are the Mobility MDM and MAM applications configured in aad ?

But still the devices does get enrolled 🙂 only doesn't show up in Intune.

DanWheeler
Brass Contributor
May 24, 2022
Hi Rudy, thanks for the help. I provide a static name when I use get-windowsautopilotinfo.ps1 to upload the hash, add it to a SG, tag it and assign an autopilot profile. This is an example of the specific command I use:

Get-WindowsAutoPilotInfo -Online -AssignedComputerName "DEVICENAMEPOS001" -GroupTag "DEVICENAMEPOS001" -AddToGroup "Autopilot-POS" -Assign

Yes, date/time/timezone are all good

MDM is set to "all" and MAM is set to "none"

So... I checked this morning, and the device is now showing in Intune despite being turned off in my backpack for the last 4 days. So there's got to be some background process happening that isn't related to active check-ins on the device. I'm not exactly sure when in the last 4-5 days it finally showed up.

If I had to guess, it's because I'm re-using the same device for my testing and that is confusing Intune/AAD. I know there's that "sync" button in the Windows Autopilot area in Intune and I tried that a few times but no joy. Maybe there's some process on a 24 or 48 hour cycle that cleans up the old record and replaces it with the new when something is imaged over-the-top?

Resources