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mikerowlandlondon
Oct 09, 2019Copper Contributor
Auto Pilot White Glove failures
Cross posting this here -
Bit of a head scratcher. Has anyone managed to successfully get Auto Pilot White Glove working in Hybrid join with 1903? (with update kb4517211-x64). We're just seeing multiple errors and have had an open call with Unified Support for well over a week on this and getting no where. A google throws up multiple issues and we've been through everyone. Machine names, various Intune changes, dynamic goups, static groups. Just would love to hear someone has this working! All deploying down to multiple Surface Gos. Manual AutoPilot works absolutely fine, just Whiteglove process isn't even starting, just hangs and throws back the Red screen of death
- Just having TPM might not be enough, check out this for more info: https://oofhours.com/2019/07/09/tpm-attestation-what-can-possibly-go-wrong/
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- Thijs LecomteBronze ContributorHi
Have you checked the blog of Michael Niehaus: https://oofhours.com/2019/10/08/troubleshooting-windows-autopilot-a-reference/ ?
White Glove uses TPM attestation. Have you checked they all have a valid TPM chip?- mikerowlandlondonCopper Contributor
Will check that out and yep all Surface devices with TPM!
- Thijs LecomteBronze ContributorJust having TPM might not be enough, check out this for more info: https://oofhours.com/2019/07/09/tpm-attestation-what-can-possibly-go-wrong/