Forum Discussion

agmir's avatar
agmir
Copper Contributor
Sep 29, 2020

Apple Airpods able to pair to iPhones while Bluetooth modification = Block

We got this issue where Apple Airpods are able to sync to iPhones while Bluetooth modification = Block.   Other Bluetooth devices (even iPhones) can't pair.   Could it be the W1/H1 chip in the Ap...
Intune
mobile device management (mdm)
eglockling's avatar
eglockling
Steel Contributor
Sep 30, 2020

agmir  Is it syncing based on the iCloud account that is signed in?

 

If you're signed in to iCloud, your AirPods are set up automatically with any of your supported devices that are signed in to iCloud with the same Apple ID. - https://support.apple.com/en-ca/HT207010

  • agmir's avatar
    agmir
    Copper Contributor
    Sep 30, 2020

    eglocklingApple IDs and iCloud are blocked in our Device Configuration Profile.  We only use DEP (supervised) iPhones and the we got "Account modification = Block". 

     

    The issue with the airpods pairing was raised by our IT Security Officer who owns a pair of airpods.

     

    I raised case with MS Premier Support but I am not happy with the Intune Engineer response.

    I was hoping that the Intune Engineer can do the same testing to confirm if there is a bug with the Intune Device Configuration Profile.

    Or they can speak to Apple Support.

     

    I can't test the issue with my iPhones because I don't have any airpods.

     

    So I am wondering if anyone in this tech community might experience the same issue.

     

     

     

     

    • eglockling's avatar
      eglockling
      Steel Contributor
      Sep 30, 2020

      agmir  What does your automated enrollment profile look like in Intune?

Resources