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JimmyWork's avatar
JimmyWork
Iron Contributor
Sep 21, 2022

App Protection Polices iOS (Save to Files)

Hi, during the test on both iOS and Android same setup, Android is working fine but iOS is not allowing users to download files to device file storage.

 

1. Open Microsoft Teams, go to files.

2. Select a file and click Send a copy

3. Select Save to Files (Not allowed by organization)

 

In the test everything is set to allow, do I need to exclude the Files app for iOS?

 

 

  • Moe_Kinani's avatar
    Moe_Kinani
    Bronze Contributor

    Hi Jimmy,

    Your setting looks good to me, have you modified and applied the existing setting? I know the app protection policies (IOS) takes ages to reflect new changes. I would remove the existing policy and apply new fresh one on another test phone.

    Moe

    • JimmyWork's avatar
      JimmyWork
      Iron Contributor
      Thank you for answering.
      I can replicate this issue on brand new devices, even with same policy for Android the issue is there. I recognize due to Policy managed apps is never iOS File manager

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