Forum Discussion
App Deployment Logging
Hi Mike D,
did you have a look at the troubleshooting article on docs already? Your devices might be delayed in receiving the app install intent due to various reasons. network connectivity, online/offline state, regular policy refresh etc:
see here: https://docs.microsoft.com/en-us/intune/device-profile-troubleshoot
How long does it take for devices to get a policy, profile, or app after they are assigned?
Intune notifies the device to check in with the Intune service. The notification times vary, including immediately up to a few hours. These notification times also vary between platforms.
If a device doesn't check in to get the policy or profile after the first notification, Intune makes three more attempts. An offline device, such as turned off, or not connected to a network, may not receive the notifications. In this case, the device gets the policy or profile on its next scheduled check-in with the Intune service, which is estimated at:
Platform Refresh cycle iOS About every 8 hours macOS About every 8 hours Android About every 8 hours Windows 10 PCs enrolled as devices About every 8 hours Windows Phone About every 8 hours Windows 8.1 About every 8 hours And there is a guide how multiple intents are resolved, see here:
How conflicts between app intents are resolved
https://docs.microsoft.com/en-us/intune/apps-deploy#how-conflicts-between-app-intents-are-resolved
best,
Oliver
Hi Mike D,
did you have a look at the troubleshooting article on docs already? Your devices might be delayed in receiving the app install intent due to various reasons. network connectivity, online/offline state, regular policy refresh etc:
see here: https://docs.microsoft.com/en-us/intune/device-profile-troubleshoot
How long does it take for devices to get a policy, profile, or app after they are assigned?
Intune notifies the device to check in with the Intune service. The notification times vary, including immediately up to a few hours. These notification times also vary between platforms.
If a device doesn't check in to get the policy or profile after the first notification, Intune makes three more attempts. An offline device, such as turned off, or not connected to a network, may not receive the notifications. In this case, the device gets the policy or profile on its next scheduled check-in with the Intune service, which is estimated at:
| Platform | Refresh cycle |
|---|---|
| iOS | About every 8 hours |
| macOS | About every 8 hours |
| Android | About every 8 hours |
| Windows 10 PCs enrolled as devices | About every 8 hours |
| Windows Phone | About every 8 hours |
| Windows 8.1 | About every 8 hours |
And there is a guide how multiple intents are resolved, see here:
How conflicts between app intents are resolved
https://docs.microsoft.com/en-us/intune/apps-deploy#how-conflicts-between-app-intents-are-resolved
best,
Oliver
