Forum Discussion
Android Enterprise devices failing to register
HI Wonder if anyone else is experiencing this.
We have a strange issue where Android Enterprise devices are failing to register for all users. The device installs authenticator and Intune and enforces our pin code policy and at the last step after the final login the device fails with a generic error. "Something went wrong"
Interestingly though after 1800 GMT the phones registered and it works ok up until after 0900 GMT when they start failing again.
We are looking at stating to roll out over 200 devices and this is causing us no end of issues with sheduling. I have logged a cal with Microsoft but not gotten very far. Is anyone else having any issues?
I have exactly the same problem third day in a row. Intune enrollment does not work from 9 a.m. to 5 p.m everyday.
22 Replies
- Do you have any enrollment restrictions/Conditional ACcess policies in place?
Thijs Lecomte We do. We have restrictions in place to stop the enrollment of personal devices. Our enrolment is done via and MDM policy in Samsung Know that has the token for enrolment.
This has been working well up until we began to roll out devices.
We just get the "something went wrong" retry error. When I checked this morning I am seeing devices in Intune marked as Not evaluated even though the device did not complete the registration process
Hi Kanoni40
Check ownership type and change to corporate if shows personal? Then give it another try.Moe
