Forum Discussion
Android Enterprise (COPE) - Device password not prompting
The Assignment of the corresponding profile was set to a dynamic group. While the initial setup flow the device object isn't in the corresping group, yet. Seems legit, isn't it?
Did you had to wipe the device through intune and perform an enrollment via QR again? I've got the same issue. Out of the box device does not get the password prompt for the container while enrolling. When I wipe an enrolled one it gets the prompt.
I'm also using a dynamic group for the devices.
- PatrickF11Oct 28, 2021Steel Contributor
Yes, i've got the exact same issue.
Already enrolled devices won't get the passcode. It seems that this only happens during enrollment.
Therefore i've switched to all device assignment for the passcode profile. (The few existing devices were setup manually with a device pin.)
- mitcheman88Oct 28, 2021Copper Contributor
I think I have found a manual work around for this.
When the device is enrolled and ready to go do the following:
Swipe the screen down twice so you can see the buttons with the functions (wifi, BT, LTE etc). Swipe right untill you see work profile. Press and hold that button. You will be transported the settings of the work container. There is a switch (on samsung) that says: Use one lock (translated from dutch). Switch this to off, setup a Pin and you have a pin active for the work container. I have set my inactivaty profile to 1 minute within intune and this seems to be enforced when I enable/setup the pin.Hope this could be helpfull for you. I'm going to write this step down in the enrollment manual. So the interns over at the customers can do this for the employees.