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LennartKits21k's avatar
LennartKits21k
Copper Contributor
Sep 16, 2021

Android device remote factory reset

Hello!

 

Is it somehow possible remotely reset Android devices? I have restricted factory reset from device menu (local), but I'd still like to reset the device from central management.

 

Thank you!

 

EDIT: Forgot to specify. I do NOT want to factory reset the device. I want to reset user data (application, settings etc).

Device should NOT be deleted from Intune and user data reset should be possible via central management.

4 Replies

    • LennartKits21k's avatar
      LennartKits21k
      Copper Contributor
      Device is fully dedicated, corporate owned with no personal profile, everything is business profile, every app is installed with device configuration profile etc.
      Factory reset is disabled, because that deletes device from Intune system.

      What I'm looking for method for resetting every app settings, every user setting from tablet - like it's freshly installed.

      I tried clearing cache partition from recovery menu - it does not delete app data.
      Also tried resetting all settings from settings menu - it does not delete app data.

      Since I have many devices, then manually deleting app data on every device would not be a solution.
      Also re-adding device to Intune after "factory reset" is not solution as well.
      • LennartKits21k's avatar
        LennartKits21k
        Copper Contributor
        Could anyone help me out with it? Any suggestions? Any apps that could make resetting app settings/data easier?
        Through settings menu, doing it manually for every app is almost impossible task...
  • LennartKits21k's avatar
    LennartKits21k
    Copper Contributor
    Hello! It is still needed, I tried clearing cache partition from recovery mode - it does NOT delete all apps data...
    How would it be possible to delete ALL APPS DATA without re-rolling device to Intune?

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