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Android device password not applying in Kiosk mode
Hi everyone, I'm not sure if I'm missing something here and please correct me if what I'm doing is not possible or by design. I'm setting up an Android tablet for single application use in Kio...
This is by design in Android Enterprise - Dedicated Devices (Kiosk) mode. You can configure the PIN/password via compliance or configuration policy but it doesn't get enforced as there is no Company Portal on the device in this scenario. The solution is to include in your documentation and processes that the owner/technician sets up a PIN after device is setup.
I am in a "worst case scenario" with passcode forcing:
- I have enrolled an android device in Kiosk mode using QR code (so 100% corporate with no user associated).
- After testing around the kiosk mode (which I'm very happy with by the way) I've tried around passlocking the device.
- I've sent a "reset passcode" action from the intune portal . Quite happy this applied almost immediatly after showing a message around the lines of : "this will reset passcode on the device, it will appear here (I supposed the screen from where the passcode is reseted) for the next 7 days"
- I still haven't found the passcode from the screen. Have also tried looking into getting that from the company portal as indicated on some microsoft documentation, impossible to access (using tenant global admin or simple user) so stuck with not knowing temporary passcode
- Finally I had a (not at all) brilliant idea: wipe the device. Just to realise that the passcode that was enforced by intune is set before Android even launches, which prevent any "wiping" from happening, apparently needs android to have started first...
Quite a few lessons learned there, but no way to get my device back for know while I have global admin on our tenant.... Any help welcomed.