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whatamidoing
Copper Contributor
Jul 27, 2025

Android COPE - Google Zero Touch Enrollment - Device Resets automatically

Hello,

 

Encountered a strange behavior of an Android mobile phone, enrolled in Intune through Google's Zero Touch method.

Device is a Samsung running Android 15.

Device is enrolled, reports that all necessary configurations and compliance policies are met, yet the device is prompted with a pop-up notification saying that it belongs to the company and that in order for the device setup to be complete, it will be reset, with a countdown of ~ 2 hours.

Multiple resets occurred, yet it's stuck in the same loop.

 

Any idea what might trigger this behavior? No other COPE enrolled phone does this.

 

The user's current Android 14 device is running properly, but it's enrolled as BYOD.

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