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JamesCHG's avatar
JamesCHG
Copper Contributor
Feb 29, 2024

Android Apps Not Installing on some fully enrolled Company Devices - 0xC7D24FBA

A weird issue has cropped up and we can't seem to find much info on it. There are a couple devices out of our 30 ish devices that aren't installing an App off the Managed Google Play Store. These de...
Intune
mobile device management (mdm)
McBean-ISC's avatar
McBean-ISC
Copper Contributor
Mar 11, 2024

r3vqu 

Just ran into this issue... 80+ devices (Feb20th).
Looks like we had a few apps that where required to install but were removed from the Play Store.
After removing the non-existing apps from Intune (starts with com.<appname>, and has default android icon) the remaining apps started to install.
We still have some don't even show in the managed store, but that may be a result of what was mentioned above about apps not being maintained, and might be on Play Store next chopping block?

UPDATE
Looks like developers need to maintain their apps.
Took too long to find these.. search-fu is weak lately
https://techcrunch.com/2022/04/06/google-play-will-hide-and-block-downloads-for-outdated-apps-starting-later-this-year/
https://android-developers.googleblog.com/2022/04/expanding-plays-target-level-api-requirements-to-strengthen-user-security.html

JamesCHG's avatar
JamesCHG
Copper Contributor
Mar 12, 2024
Thank you for the tip, we have removed all possible apps to de clutter but we don't have any further problematic apps and the apps are still not installing. The issue we have is the small quantity of devices that don't install apps are the same model/version as the ones that install ok, so I woulld've thought if it was a play store developer issue, it would be across all devices?

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