Forum Discussion

Copper Contributor

May 06, 2020

Android App not listing in Company portal app on samsung device

I have uploaded a managed google play private app to my intunes account and added to the android device which is enrolled using the same account. I get the status in portal that waiting for install s...

android

Intune

mobile device management (mdm)

Moe_Kinani

Bronze Contributor

May 07, 2020

HI kanukolanusindhuja,

Could you double check the settings below:

Managed Phones-

1. In your Tenant Administration section->Connector and tokens->Manage Google Play Store-> The status should say Success.

2. Open the Store and add the app you need and hit sync, which makes it appear under Apps with "Managed Google Play Stop app"-> Then you can make it Required ->User will get prompted to install and also available in the Portal app.

Unmanaged Phones-

You need to add the app from Apps->Android-> Android Store app-> fill the required fields and assign it. This way the apps will be available for users in "Portal".

Hope this helps!

Moe

kanukolanusindhuja

Copper Contributor

May 07, 2020

Hi Moe_Kinani ,

Thanks for the reply. I followed the steps you mentioned. The status shows waiting for install status and the company portal app in android device has no applications. I tried re enrolling the device and killing and launching portal. it didnt work.

My app is Managed google play private store app.

Thanks

Sindhu