Forum Discussion
Advanced Protection against Ransomware ASR setting not applying
Hi AlexRF,
once before I had a similar problem with some ASR rules and I couldn't find a solution.
What helped me to solve the problem was the Microsoft Defender Update on the devices and the Windows update (the troubleshooting was made with the co-operation of Microsoft Support).
Here are some general troubleshooting steps and recommendations that might help resolve or identify the issue:
1. Endpoint Security Platform Updates: Make sure that the Microsoft Defender Antivirus on the affected devices is up-to-date. New updates might include bug fixes or improvements that address issues with ASR settings.
2. Intune Policies: Review your Intune policies to ensure that they are correctly configured and applied to the target devices. Verify that the ASR policy is assigned to the correct device groups and that there are no conflicts with other policies.
3. Update to the Latest Windows Version: Ensure that the Windows operating system on the devices is running the latest version. Some issues may be addressed in newer Windows updates.
4. Microsoft Support: If the issue persists, consider reaching out to Microsoft Support for assistance.
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Kindest regards,
Leon Pavesic
(LinkedIn)