Forum Discussion
Access denied message keeps popping up in Outlook
Hi,
I've an app protection policy for all users but one of the users is reporting every time he opens Outlook or searches for an email a message "access denied this app must be protected with an Intune policy before you can access company" keeps popping up he can click OK to by pass it but it's annoying for the customer. He had gone through the initial registration and applied a pin to the app as per the policy and i can see in the app protection status that his phone is protected. He has his 2 emails accounts setup in Outlook.
What would be causing that message to keep popping up?
- rahuljindal-MVPBronze ContributorWhat is the identity for the 2 email accounts? Intune supports only 1 work account.
- R_FlynnCopper Contributor
Hello thank you for your reply.
The email accounts are for from the same tenant.
The first account is his own user account then he has added the info mailbox as a second mailbox in Outlook.
Are you saying for app protection to work he can only have 1 email account added to the Outlook app?
- rahuljindal-MVPBronze ContributorIs the other mailbox a shared one?