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shotime's avatar
shotime
Copper Contributor
Jun 05, 2025

About Remove device from Apple Bussiness Manager

Hi All,

Does anyone know the correct steps to completely remove the device from apple bussiness manager?

I execute Release to my iPad on ABM , it also displays device released, but my iPad  still shows that it is still managed remotely and and still show on ABM.
So anyone knows the how to correct complete removal method apple  The steps of the device?

 

Apple Business Manager
Intune
MDM iOS
mobile device management (mdm)

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  • fbatuns's avatar
    fbatuns
    Copper Contributor
    Jun 12, 2025

    Hi,

    We have recently released a few devices, and the following method worked for us:

    1. Wipe the device via Intune (if not already done).
    2. If Intune wipe is not possible, perform a factory reset using a Mac or iTunes for Windows.
    3. Remove the device from ABM (it will continue to show up but with the comment "remove").

    Optional steps (just for verification):

    1. Set up the device and ensure no enrollment happens during the setup.
    2. Reset the Device via Settings App

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