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StuartK73's avatar
StuartK73
Iron Contributor
Feb 19, 2020

0x87D13B9F App Install Error

Hi All   Does anyone know what causes the 0x87D13B9F app installation error and how to fix it?   Error message on Outlook app, which installed fine yesterday but not today:   "An app update is ...
Intune
Mobile Application Management (MAM)
StuartK73's avatar
StuartK73
Iron Contributor
Feb 19, 2020

eglockling 

 

Hey thanks for the very quick response.

 

However, auto app updates is already ON in the VPP token.

 

Regards

eglockling's avatar
eglockling
Iron Contributor
Feb 19, 2020

StuartK73  If the VPP apps are deployed as Available with auto-update enabled, this is the expected behaviour. The end-user will need to complete the update.

  • StuartK73's avatar
    StuartK73
    Iron Contributor
    Feb 19, 2020

    eglockling 

     

    Hi There

     

    I am deploying Outlook as Required.

     

    Here's my theory.

     

    Outlook for Public App Store was updated yesterday according to the version history. Perhaps there is a delay in getting this updated version to VPP then to the Intune sync, so it's deploying an outdated version, and sending you to the Public App Store. Same thing happened on the 12th of Feb, failed installs and Outlook was updated on the 11th.

     

    • eglockling's avatar
      eglockling
      Iron Contributor
      Feb 19, 2020

      StuartK73  That's strange. My Required VPP apps are updating automatically without any reported issues. If it continues to be a problem, try refreshing your VPP token.

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