Forum Discussion
Some users repeatedly prompted for MFA
- Apr 02, 2025
I notice user would be required to MFA if their device is not "trusted", such like not meet compliance requirements. Push through all updates on the problem device helps.
It is not an user related issue. I have one affected user work on to a different computer. The user was only asked for MFA on the first day. The frequency settings worked for the user on a different computer.
I focus on the device investigation, and noticed majority affected users were working on Device Compliance "Error" computer.
Some of them may also have Antivirus error.
However, even I run sync, turn on and off firewall to force the device resync for the new changes, even successfully turned error to green compliant, the user still have to MFA every time opens SharePoint.
Hope someone can help on the issue.