Forum Discussion
Yasemin
Jun 18, 2025Brass Contributor
Security Best Practices for Bookings Page's Mailbox Objects in Entra ID
Hi, are there any recommendations / best practices for hardening the user objects that are created in Entra ID when I create a new Microsoft Bookings page? Unlike regular shared mailboxes, the si...
- Jun 19, 2025
You can disable the account if you're too worried, it shouldn't affect the Booking functionality.
JonathanCox234
Nov 23, 2025Copper Contributor
For Bookings mailboxes, the safest approach is to treat them like service accounts. Disable interactive sign-in, block all authentication methods, and allow access only through the Bookings service. If sign-in must remain enabled, apply a strict Conditional Access policy (location/device restrictions), enable sign-in alerts, and monitor inbox-rule creation via Defender. This prevents brute-force attacks and stops bad actors from registering MFA or accessing customer data.