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S3B0rd3's avatar
S3B0rd3
Copper Contributor
Feb 07, 2026

Orphaned TPM-bound Entra Workplace Join device — no tenant access, backend deletion required

I have a personal Windows device that remains stuck in a TPM-protected Workplace Join to a former Microsoft Entra ID tenant.

I no longer have tenant access and am not an admin.

 

Local remediation completed:

- dsregcmd /leave executed as SYSTEM

- All MS-Organization / AAD certificates removed

- Device still reports WorkplaceJoined : YES

 

Azure Support ticket creation fails with:

AADSTS160021 – interaction_required

Application requested a user session which does not exist.

Tenant inaccessible / user not present in tenant.

 

 

This is an orphaned Entra ID device object. Requesting guidance or escalation for backend deletion.

 

Tenant ID: 99f9b903-8447-4711-a2df-c5bd1ad1adf7

Device ID: f47987f4-a20b-4c34-a5f7-40ab0f593c6c

 

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