Forum Discussion
Locomotive
Feb 17, 2026Copper Contributor
MFA catch-22 during onboarding due to registration policy
Hi, We are experiencing a catch-22 scenario during user onboarding related to MFA. New users are required to install the Microsoft Authenticator app via our Company Portal. However, they are ...
ThomasMcGurn
Feb 22, 2026Copper Contributor
I would make the Microsoft Authenticator pushed by default to the devices assuming these are company devices. This will reduce the amount of steps users are required to do during onboarding and will also solve for the problem of needing to sign into the company portal.
As Vasil suggested, I would start to move the business into the direction of assigning TAP codes for initial onboarding, this will also prevent these loops you are seeing with conditional access and MFA registration policies.