Forum Discussion
Locomotive
Feb 17, 2026Copper Contributor
MFA catch-22 during onboarding due to registration policy
Hi, We are experiencing a catch-22 scenario during user onboarding related to MFA. New users are required to install the Microsoft Authenticator app via our Company Portal. However, they are ...
VasilMichev
Feb 18, 2026MVP
You don't need to use the registration policy, even without it the users will be prompted to register methods the first time they try to access any MFA-protected app. Also, you can scope a CA policy to the registration process itself: https://learn.microsoft.com/en-us/entra/identity/conditional-access/policy-all-users-security-info-registration
Alternatively, consider using methods such as TAP for the initial account provisioning.