Forum Discussion
Copilot Premium License Not Being Recognized in Copilot Standalone App
I'm experiencing an issue where the standalone Copilot app is not recognizing my Copilot Premium license. I've already worked with Microsoft Support to troubleshoot the problem. During the session, ...
So I've been beating my head on the table for the past week as well - I bought a new Surface Pro and even with a clean install of everything, the app not only shows "Personal" (while Copilot-web correctly shows "Premium"), the biggest issue is not being able to sync my tasks/chats to the app. I've followed all the requisite steps you stated above, with no luck. Hoping this is resolved soon!