Forum Discussion
Solved
Working offline
According to Microsoft, if I store a file (Word or Excel) on my iPad, I can open, edit and save that document locally when offline. However when I try to do this, I get a message across the top of the...
- Then, I guess I can't be of much help. For least, try if any of these might help:
a) Clear cache of the word app.
b) Reset the app
c) Reinstall the app
As the issue is happening with both Word and Excel, I think this might be a bug.
Signed out. To test using it offline, I turn off the wifi. Then open the Word document in the app.
Oddly enough, my wife also has an iPad but she has no problems opening editing and saving documents when offline. She shares my 365 subscription.
- Deleting and reinstalling the two apps has fixed the problem, thank you.
- Then, I guess I can't be of much help. For least, try if any of these might help:
a) Clear cache of the word app.
b) Reset the app
c) Reinstall the app
As the issue is happening with both Word and Excel, I think this might be a bug.