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mkorzenko's avatar
mkorzenko
Copper Contributor
Apr 06, 2021

windows 10 business subscription is active windows is not activated

Hello, Our company purchased a number of laptops without an operating system, and we also bought several Microsoft 365 Business Premium licenses in December 2020. Windows 10 Pro was installed on la...
Microsoft 365
JoaoC4500's avatar
JoaoC4500
Copper Contributor
Apr 08, 2021

mkorzenko 

Try to delete the windows update KB5000802 in programs and features.

The next move is to restart the computer and sign in with one of the administrators accounts. Go to Activation and do the troubleshoot. it should work!

  • mkorzenko's avatar
    mkorzenko
    Copper Contributor
    Apr 12, 2021
    I do not have the KB5000802 update on my laptop

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