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Andrew_OYoung
Brass Contributor
Apr 15, 2019
Solved

Windows 10 Business not Activating

Hi All,

 

Having some issues getting Windows 10 Business activating at a client.

Re-imaged 6x laptops that were on Windows 7 with MDT using a Windows 10 Professional ISO from VLSC.

 

Users were assigned Microsoft M365 Business or Enterprise licenses, and laptops were Azure AD joined and signed in with the corresponding licensed user's 365 username.

 

The Windows 10 Edition does update to Windows 10 Business and Subscription shows as active however Activation fails: error 0x8007232B - which relates to DNS and KMS.

 

Further troubleshooting:

      • DNS has been checked, there is no KMS server – have no idea why a KMS product key is assigned when we did not inject any product key into the image
      • Slmgr commands have been tried
      • Attempted to change product key to RTM key but fails
      • Have tried the troubleshooting steps from: https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2FMicrosoft-365%2FM365-Win-10-E3-activation-issue%2Ftd-p%2F341179&data=02%7C01%7Ca-lindab%40microsoft.com%7C131f5927b5d649b7f70a08d6c168643e%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636909051450247634&sdata=E1XP9N8UNGQ5yetbyWWaKQ15kuwtrdaPXLOLcCNhihI%3D&reserved=0
      • Contacted 365 Support and have been transferred around a few departments

 

Have deployed a similar configuration at another client and that has been fine, the only difference is we had Hybrid Azure AD joined those laptops instead - not sure how/if that makes a difference

 

Regards

Andrew

wlwakelin 

  • Turns out the client had some Windows 7 Enterprise KMS Keys lying about in their own VLSC, which Windows 10 Business happily accepted.
    (Only found these as we had given up on Support, and were going to get the client to purchase Windows 10 Pro through ConnectingUp which led to them reviewing what keys they actually had)

1 Reply

  • Andrew_OYoung's avatar
    Andrew_OYoung
    Brass Contributor
    Turns out the client had some Windows 7 Enterprise KMS Keys lying about in their own VLSC, which Windows 10 Business happily accepted.
    (Only found these as we had given up on Support, and were going to get the client to purchase Windows 10 Pro through ConnectingUp which led to them reviewing what keys they actually had)