Forum Discussion
Why office outlook 365 and outlook mail sucks terribly and worst emails in the whole wide world?
It was so painful to say the truth but 365 emails sucks awfully. I will list down everything below. It is too slow and buttons are most of the time unresponsive. Emails are lost when viewing in...
I would add the 'Conversations' view in web Outlook 365:
- why is it turned on by default?
- why can't I disable it globally for all folders and subfolders?
- it doesn't work reliably as it sometimes matches new emails to old conversations, we've already lost a client because an enquiry forwarded to an employee has been attached to an old conversation which the employee did not see. It really sucks.
- why is it turned on by default?
- why can't I disable it globally for all folders and subfolders?
- it doesn't work reliably as it sometimes matches new emails to old conversations, we've already lost a client because an enquiry forwarded to an employee has been attached to an old conversation which the employee did not see. It really sucks.
Victor_Ungureanu
Microsoft
MicrosoftYou can now disable conversation view in the new version of OWA that is now in preview.
I believe you are referring to Outlook.com while I was referring to Web Outlook for Office 365 i.e. Office 365 Business Essentials plan.
What's interesting is that in 'Display settings'->'Reading pane' it is possible to tick 'Apply to all folders' but only there.
- Victor_Ungureanu
I'm referring to web Outlook for Office 365, not to Outlook.com. Check this out: https://support.office.com/en-us/article/get-help-with-the-new-outlook-on-the-web-017014cd-2ad0-41ab-8473-6bd8c349d4f8
Thank you but it seems it is available to Targeted Release customers only and we're on Standard release.
We're pretty small organisation and I've disabled conversations view on all inboxes already.