Forum Discussion
Saw Shine Moe
Sep 09, 2018Brass Contributor
Why office outlook 365 and outlook mail sucks terribly and worst emails in the whole wide world?
It was so painful to say the truth but 365 emails sucks awfully. I will list down everything below. It is too slow and buttons are most of the time unresponsive. Emails are lost when viewing in...
Oct 30, 2018
If you break down your issues and explain the actual problems in a more formal way, I’m sure you can get help! “Sucks” is not very helpful for us to figure out your problems with Outlook!
Adam
Adam
przemek74
Jan 16, 2019Copper Contributor
I would add the 'Conversations' view in web Outlook 365:
- why is it turned on by default?
- why can't I disable it globally for all folders and subfolders?
- it doesn't work reliably as it sometimes matches new emails to old conversations, we've already lost a client because an enquiry forwarded to an employee has been attached to an old conversation which the employee did not see. It really sucks.
- why is it turned on by default?
- why can't I disable it globally for all folders and subfolders?
- it doesn't work reliably as it sometimes matches new emails to old conversations, we've already lost a client because an enquiry forwarded to an employee has been attached to an old conversation which the employee did not see. It really sucks.
- Victor_UngureanuJan 21, 2019
Microsoft
You can now disable conversation view in the new version of OWA that is now in preview.
- przemek74Jan 21, 2019Copper Contributor
I believe you are referring to Outlook.com while I was referring to Web Outlook for Office 365 i.e. Office 365 Business Essentials plan.
What's interesting is that in 'Display settings'->'Reading pane' it is possible to tick 'Apply to all folders' but only there.
- Victor_UngureanuJan 21, 2019
Microsoft
I'm referring to web Outlook for Office 365, not to Outlook.com. Check this out: https://support.office.com/en-us/article/get-help-with-the-new-outlook-on-the-web-017014cd-2ad0-41ab-8473-6bd8c349d4f8