Forum Discussion
Whiteboard - Can't Sign-in/Sync with Work Account. Authenticator Keeps Popping Up.
jespasan I solved my problem, but I don't know exactly why it solves it. I had to install the management certificates from the Company Portal app (bascially Microsoft Intune). That's the thing that lets your company set policies like password length, remote wipe on your behalf, etc. After that, no more problems with Authenticator. Whiteboard then works.
Deleted Same issue here and we're using another system for 2FA (IBM Verify) but this app still want to have the Microsoft Authenticator.
We're also using Maas360 for mobile device management and the next step is to deploy it via the app and SSO, let's see if this fix it.
But it seems that this app has another behaviour that other Office 365 apps when they authenicate.
Will update the result here.