Forum Discussion
"What's New" blocked - "Your organization's administrator turned off the service ..." - Huh?
After the latest update to Office 365 Home 64-bit on our SoHo Win 7 Pro 64-bit machine, if we go to "File - Account - What's New", we get only a popup error message that says "Your organization's administrator turned off the service required to use this feature."
How did this happen? Is it a strong privacy setting? And why is this happening at all anyway - who wants this?
Thanks.
4 Replies
glnz Hello, did you get any replies from tech support at Microsoft? this is been a pain in my side for a while. I am the administrator and I did not set up anything to prevent users (me) from anything available on Office. I get the same error for Help, Contact Support, Show Training, and on and on.
I have the paid Office 365 Personal edition and I hope they answer soon. Apparently, according to the AI, I am running an older version of the program interface that does not support that command and I need to upgrade.
- Please check this link https://answers.microsoft.com/en-us/msoffice/forum/all/your-organizations-administrator-turned-off-the/cb49a0d9-340a-42bb-b4c4-12ed47711cd9#:~:text=As%20Palcouk%20mentioned%2C%20in%20an,of%20Office%20you%20are%20running.
Jorge - thanks for reply but that was 3 1/2 years ago and I haven’t had that issue for a long time. Sorry but I don’t remember the fix.
I probably also posted at SevenForums or TenForums and am usually pretty diligent about posting updates there. Try a search for my user name glnz.
Good luck and best wishes in the new year.- Jorge - PS - you might find that the only solution now is to upgrade your Win 7 to Win 10. That should still be doable for free. Check the Tutorials on TenForums.
