Forum Discussion

Doug Stalter's avatar
Doug Stalter
Brass Contributor
Oct 25, 2016

What is the expected behavior of the Office 365 navigation bar for external users?

We are seeing the navigation bar as black, and without any of our configuration settings (color, logo, etc). Is this expected behavior? If so, why aren't our configuration settings being applied for ...
office 365
Doug Stalter's avatar
Doug Stalter
Brass Contributor
Oct 26, 2016

Multiple browsers, all users (so far), and two different tenants as well. No customized master page.

Pieter Veenstra's avatar
Pieter Veenstra
MVP
Oct 26, 2016

I remember running into the same issue a while back. When I asked the question on the Yammer Office 365 group it was confirmed that this was by design. I'm having the same behaviour for external users. 

 

I've always assumed this this happens as external users don't have access to certain required elements within your office 365 tenant. 

    • Mike Platvoet's avatar
      Mike Platvoet
      Iron Contributor
      Oct 27, 2016

      I do have the black bar even now and then, specifically when navigating to the SharePoint tile on the menu. I do wonder if it is also related to the first release setting of my user account. What then happens is that the menu tile has disappeared as well. A refresh of the browser usually fixes the problem.

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