Forum Discussion
Jeffl1000
Apr 07, 2021Copper Contributor
Want to get rid of unwanted, useless popup
All of the Outlook 365's in my organization have started displaying this prompt at the start of a session:
All you can do is hit cancel. Everything works and you are connected to the Exchange Server, but it keeps repeating at the start every time. Outlook displays a "password needed" message at the bottom of the frame, but if you click it, it just displays the useless prompt again. If you click Outlook in the taskbar while the message is displayed, it identifies the popup window as "Microsoft Outlook Credentials." The credentials HAVE to have been accepted, or Outlook would be unusable. Isn't there any way I can get rid of this nuisance?
4 Replies
- Manuel_VacaCopper Contributor
Hi Jeffl1000
Have Any solution for solve the issue?
- Where are your mailboxes located? If in Exchange Online, make sure Modern authentication is enabled across the board.
- Jeffl1000Copper ContributorThis is a local exchange server.