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EricDeferm's avatar
EricDeferm
Steel Contributor
Sep 21, 2016

User Profile - 'About Me' link doesn't respond

The 'About Me' link to access & edit the user profile page below a person's picture stopped working since Yesterday. The users are no longer able to update their profile.

Any idea what's going on?

  • Bill Hixon's avatar
    Bill Hixon
    Copper Contributor

    Working here.  Glad I checked.  Didn't really pay attention to all the information in Delve about people.  I have staff that moved, I changed their Job Title, but didn't think to change who they report to.  It's painfully obvious in Delve where it puts a mini organizational chart for each person.  Interesting feature, but it's making me look bad.

  • That link should take you to the new, Delve-based exprience now. It seems to work fine for me. Did you try via a different browser, or a private session? Also, did you try from a different workload (for example we've seen cases where some link doesnt work in OWA but works in ODFB, etc).

    • EricDeferm's avatar
      EricDeferm
      Steel Contributor

      Tx for your response Vasil.

      We haven't activated Delve for our tenant. Could that be the issue?

      I've tried it from different workload & browsers => same issue

      Helen Stanley

      • VasilMichev's avatar
        VasilMichev
        MVP

        Probably, though if I remmember correctly in such situations you should fall back to the old experience. Mark-Kashman might be able to shed some light here.

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