Forum Discussion
User not showing up in Office365 admin console
Hi all, I am having an unusual issue where a user alex@xxxx.com has an active Office 365 account and I can see it under Active users.
I am trying to provide him full access to another user's ma...
I just had the same issue. It turned out that the user had been set up with a shared mailbox as opposed to a regular/user mailbox. Converting the mailbox from a shared one cleared the issue.
- Thank you!
