Forum Discussion
User not showing up in Office365 admin console
Hi all, I am having an unusual issue where a user alex@xxxx.com has an active Office 365 account and I can see it under Active users.
I am trying to provide him full access to another user's ma...
According to the screenshot, the user seems to be licensed for E3, but have you perhaps switched off the Excchange Online license? Or, since this is a synced user, what kind of recipient is this On-Prem, is it a mailbox, mail user, regular user? In general, you should check the recipient type via the Get-Recipient user@domain.com cmdlet, both On-Prem and in O365.