Forum Discussion
GV IT
Jan 12, 2018Brass Contributor
user not able to forward pdf attachment
i have one user not able to forward pdf attachment.
he is using outlook2016.
when he tries to forward the pdf attachment from the copier machine the attachment disappear.
the attached photo...
GV IT
Jan 16, 2018Brass Contributor
we discovered the issue is caused by one MS security patch dated 10 Jan.
the issue only occur when the user used the copier machine to scan document to email in pdf format.
after uninstalling the patch the issue dont occur any more
A Arnold
Jan 22, 2018Copper Contributor
We have the same issue.
Your solution is indeed correct.
because not everybody have the update at the same time / day so hereby the kb which should be removed.
KB4011626
Thnx for posting the solution