Forum Discussion
user not able to forward pdf attachment
i have one user not able to forward pdf attachment.
he is using outlook2016.
when he tries to forward the pdf attachment from the copier machine the attachment disappear.
the attached photo...
We are having the same thing run through domain computers. Assumed AV but un-installation is not fixing the issue. It appears to be specifically when a plan text email is viewed before forwarding, either through the preview pane or by double clicking. If the user right-clicks and forwards the email without previewing it the it forwards correctly. If viewed first, all attachments disappear. First case reported yesterday and more are coming in, very odd issue.