Forum Discussion
User can't send calendar invites
- Yes, we'll talk about this at Ignite. :-)
For "old model" shared calendars, only a calendar delegate can manage meetings where forwarding is blocked. Editors will receive that above error.
For "new model" shared calendars, both calendar editors & delegates can manage the meeting.
David: to upgrade your users, they need to be explicitly shared the calendar (e.g. calendar owner granted them individual permission). Once that's done, they can remove the shared calendar, and then using OWA, re-open the calendar (Add calendar -> From directory). You can confirm they're upgraded because they'll also see the shared calendar now on mobile phones!
Judging from the fact that both OWA and Outlook have the same issue, and the error message itself, there seems to be some misconfiguration with the user account/mailbox, most likely one of the email aliases. Review them, if you don't find anything interesting in the list you can always open a support case.
Nothing out of the ordinary with the email aliases unfortunately.
I have mostly had bad experiences creating cases with Office 365 support which is why I decided to try the forums here.
I think I may have found a solution to the problem and it actually happens to all users in the office. When creating a meeting on another users calendar, make sure "Allow Forwarding" is checked within "Response Options" when adding invitees and sending out the invite. This appears to be a new feature which was introduced with Outlook version 1808 because users in the office with older versions of Outlook don't even have this options.
Will report back if it comes up again, but so far the user has been making calendar events all day with no more issues.
That option actually makes sense, and in general this scenario should be something that Julia Foran
and the relevant team should have looked into when designing the new forwarding feature. Let's wait for her to confirm whether this is a bug or the expected behavior now.
- Julia Foran
Microsoft
Yes, we'll talk about this at Ignite. :-)
For "old model" shared calendars, only a calendar delegate can manage meetings where forwarding is blocked. Editors will receive that above error.
For "new model" shared calendars, both calendar editors & delegates can manage the meeting.
David: to upgrade your users, they need to be explicitly shared the calendar (e.g. calendar owner granted them individual permission). Once that's done, they can remove the shared calendar, and then using OWA, re-open the calendar (Add calendar -> From directory). You can confirm they're upgraded because they'll also see the shared calendar now on mobile phones!Thanks a lot for your clear response. Help me a lot with a customer.
They had exactly the error above and watching the video (Ignite) and following your instruction solved the problem.
Efrem
