Forum Discussion
SpamThroat
Nov 15, 2024Copper Contributor
Upgrading from Personal to Family
The support in have read says to upgrade from Personal to Family I buy the new plan and any remaining subscription will be converted to the Family plan but I will lose some of the remaining time. ...
carlosvaldivia
Mar 24, 2026Occasional Reader
I "upgraded" from a personal account to a family plan, but now they tell me that only the family organizer has access to Copilot in the Microsoft 365 apps. Meaning that I can't use copilot in Word, Excel, MS Teams, Powerpoint or any other app, just because I am not the organizer. And you cannot change the organizer in the family group. Did anyone else have this problem? Additionally I cannot find this information anywhere in the Family Plan description, otherwise I would not have taken it