Forum Discussion

Copper Contributor

Feb 27, 2017

Unblock my Office365 email

I am continuously sends marketing emails from my Office 365, now It appears that Microsoft has blocked my email address from sending emails! Why Microsoft blocked my business email from sending a...

admin

Chile Share

Copper Contributor

Feb 28, 2017

Thanks Vasil for the advise, I really appreciate your help!

How to open a support case and work with the Microsoft engineers to get this sorted out?

NunoAriasSilva

MVP

Feb 28, 2017

You can open a Support ticket in Office 365 Admin Center, or go directly here https://portal.office.com/Support/SupportEntry.aspx

Chile Share
Copper Contributor
Feb 28, 2017
Thank you Nuno so much for the reply. This issue has been bugging me all week and I have been very depressed.

I don’t have permission to access Support page or perform this action!
- NunoAriasSilva
  MVP
  Mar 01, 2017
  You have to be Global Admin, Billing Administrator or Service Administrator to open a Ticket. https://support.office.com/en-us/article/About-Office-365-admin-roles-da585eea-f576-4f55-a1e0-87090b6aaa9d?ui=en-US&rs=en-US&ad=US&fromAR=1