Forum Discussion
Noelle Lopez
Feb 28, 2018Copper Contributor
Unable to Log- in to Office 365- Continuous refresh to "Sign in to Activate Office" page.
I am having trouble logging into desktop apps like Word through Office 365 with my student email/ID. I am able to log in online to office using my school email just fine. However when I try to use Wo...
Noelle Lopez
Feb 28, 2018Copper Contributor
Thank you for your response. I only have one Microsoft office account- the one my school assigned to me. It is the one I am signed into in the browser.
I downloaded the software today directly from my account and have never been able to log into the activate page. After I enter my school email and hit next, my school’s portal log in flashes on the screen for a second and quickly back to the activate office prompt.
I downloaded the software today directly from my account and have never been able to log into the activate page. After I enter my school email and hit next, my school’s portal log in flashes on the screen for a second and quickly back to the activate office prompt.
Dean_Gross
Feb 28, 2018Silver Contributor
that sounds like there could be an issue with your schools network configuration. I would open a ticket with your schools IT support staff.