Forum Discussion
gsatcoop_
Jun 12, 2019Copper Contributor
Unable to licence Office apps due to shared computer error - 0x800004005
Hi, " the products we found in your account cannot be used to activate office in shared computer scenarios " I'm trying to activate o365 business but failing with the above error on one of ...
- Jun 12, 2019
OK fixed it. For reasons unknown this users licensing mode was set to shared on his local machine, I have now changed this through the registry. After that I've been able to license the product.
gsatcoop_
Jun 12, 2019Copper Contributor
I've also tried reinstalling Office using the installer downloaded from the 365 portal.
Also, this user only has 1 device mentioned in the o365 portal. His current laptop.