Forum Discussion
procyongis
Apr 12, 2022Copper Contributor
Unable to add outlook.com account to outlook 365
I have IMAP email account setup and works fine. When I try to add my office 365 outlook.com email, setup works great. The mailbox is there but it is unable to connect to the outlook.com exchange se...
MagnusGoksoyrOLDProfile
Apr 13, 2022Bronze Contributor
procyongis Maybe it's blocked in your organization?
Block legacy authentication - Azure Active Directory | Microsoft Docs
procyongis
Apr 16, 2022Copper Contributor
This is just a home/personal account. I did resolve the problem though.
My client wanted to use the Go To Outlook Add-in and had already preinstalled it on the outlook.com site. I removed the Add-In for the outlook.com side and then I setup the account on Outlook 365 desktop. Once the mailbox had synced, I added the Add-In through the Desktop software and everything works now. Bizarre errors for such a simple thing.
Thank you for replying!