Forum Discussion
Techsol 01
Aug 10, 2017Brass Contributor
Unable to Activate Office 365 Office 2016 proplus on Windows 7 SP1 machine
Hi, Unable to Activate Office 365 Office 2016 proplus on Windows 7 SP1 machine. Sucessfully activated on Windows 10 machine. Any idea ? Thanks
Techsol 01
Aug 10, 2017Brass Contributor
We are unable to connect right now. Please check your network and try again later.
VasilMichev
Aug 10, 2017MVP
Follow the troubleshooting steps here, especially the ones about proxy/firewall: https://technet.microsoft.com/en-us/library/gg702620.aspx
Or here (including a tool to diagnoze problems with activation): https://support.office.com/en-us/article/Unlicensed-Product-and-activation-errors-in-Office-0d23d3c0-c19c-4b2f-9845-5344fedc4380